Need-to-Know
Answers to frequently asked questions
Bulk discounts are applied per product based on the quantity you order. Once your cart subtotal reaches $500, the system checks each item’s quantity tier and automatically applies the corresponding discount:
- 5–9 units → 5% off unit price
- 10–19 units → 10% off
- 20+ units → 20% off
You don’t need any coupon code—the savings appear in your cart in real time.
We ship from regional hubs with 7–14 day transit for most destinations. For truly large volumes (500+ units), allow up to 10 business days to pick, pack, and quality-inspect your shipment.
Absolutely. Combine any mix—pants, vests, packs, accessories—in a single order. Each SKU’s discount tier is applied individually, so your total savings reflect exactly what you’ve ordered.
We stand behind every piece with our 14-day satisfaction guarantee. To initiate a return or exchange, contact our Pro Support team within 14 days. We’ll send return labels and coordinate pickup. Once received, we process refunds or replacements within 3–5 business days.
Any other questions?
If you’d like to find out more about us, please take a look at our frequently asked questions. Our team is also available to assist you.