Terms and conditions
1. The Website
1.1 The internet shop Kula Tactical, located on the domain name kula-tactical.com is owned and operated by the individual entrepreneur E. Bikbulatova.
Contact informations for Russian partners : ИП Бикбулатова Эльмира Гаяновна / ИНН : 024506885100 / ОГРНИП : 320028000045631 / Юридическйи адрес : 450513, Республика Башкортостан, Нурлино, ул. Парковая 19, Кв.1
1.2 All of the goods on this Website are offered by the website kula-tactical.com will be the contracting party for any order that you place.
2.1 Any order that you place constitutes an offer to purchase a product subject to our acceptance. We reserve the right without reason to refuse any order.
2,2 An order number is communicated after each transaction. It is recommended to keep it until receipt of the package in order to improve the understanding of the parties regarding possible requests.
2.3 All orders placed will be subject to availability and confirmation of the order price via a “notification of despatch” email sent to your email address registered at the time of purchase.
2.4 All orders have a unique tracking number, which will be used in case the package is lost by the postal services. We always provide a quality service and can agree with our customers on various actions in good faith, but cannot be held legally responsible for the loss of a package by a third party service. Therefore we are not obliged to refund these orders.
3.1 All prices are inclusive of Ruble VAT (but do not include delivery charges).
3.2 All prices on the kula-tactical.com website are based on Ruble
3.3 All prices may be subject to variation because of the differences between different currency
3.4 We try very hard to ensure that all of the pricing information shown on our website is accurate. Rarely an error may occur and goods may be wrongly priced. If we discover there has been an error with the pricing of any item then we will contact you prior to dispatching the order to notify you of the error. You will be asked if you wish to cancel the order or to proceed with the order at the correct price. We will not be obliged to supply goods at the incorrect price.
4.1 All payments are protected by SSL encryption. We never obtain our customers’ credit/debit card data. These are protected and can in no case be received as is at our services.
4.2 Payment for the goods and delivery charges can be made by any method shown on the website at the time you place your order. Payment shall be due before the delivery date and time for payment shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the contract immediately.
4.3 There will be no delivery until cleared funds are received.
5.1 The goods you order will be delivered to the address you give when you place your order.
5.2 Your package will normally be dispatched within 30 days. We always confirm via email that your item has been shipped.
5.3 Shipping delay can be longer on rare occasions. If this is your case, we can give you a partial refund and send you the available items or give you a full refund.
5.4 Restrictions and taxes may be relevant depending on your country. We always talk with our clients to avoid problems due to their local laws
6.1 Genuine postal losses are rare between Russia and other countries. Experience has shown us that in most cases items are returned to us by the Post Office as uncollected when buyers have reported items as undelivered. Please check with your local delivery office before contacting us about non-delivery. Where items are returned to us we will contact you and a further Postage and Handling charge will be made before items can be redelivered. If Russian customs returned to us your package for an “unknown reason”, we’ll send it once again to you.
7. Returns & Refunds
7.1 You have 14 legal days from the reception of your order to return your package to us.
7.2 The merchandise must be new, unused and supplied in its original packaging. In which case we reserve the right not to proceed to the refund.
7.3 We always prefer an amicable exchange with our customers. However, in case of an exchange of products, we cannot be responsible for the payment of re-shipment costs unless the said goods were sent by mistake by our services.
8.1 The website kula-tactical.com is the property of his owner mentioned in the point 1.1. Trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain his property. By using the Website you agree to respect the intellectual property rights of kula-tactical.com and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material/pictures contained within the Website.
9.1 The owner of kula-tactical.com reserves the right to amend these terms and conditions from time to time, as required.